Mobile / App
Before you use your 678bg account — whether you are depositing via bKash, joining a live table, or placing a sports wager — these terms set out what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve.
These terms form the agreement between you and 678bg the moment you create an account and use any part of the platform — including the games lobby, sports section, and your account wallet. They apply whether you access the site through a mobile browser or a desktop connection. By continuing to use your account, you confirm that you have read and accepted everything written here. Your access to 678bg is subject to the laws of your location. We do not make any representation that the service is available or lawful in every region of Bangladesh or elsewhere. It is your responsibility to check that using an online gaming platform is permitted under the laws that apply to you. If access is restricted in your area, you should not attempt to open or continue using an account. Payment activity — including deposits through bKash, Rocket or Bank Transfer and any withdrawals back to those same channels — is governed by these terms alongside the specific limits and verification steps shown inside your account dashboard after login. We do not accept liability for delays or restrictions imposed by your payment provider. Any dispute about a transaction must be raised through our support channel before any external process is started.
Deposits and withdrawals processed through bKash are subject to the limits and verification steps shown in your account wallet section.
Rocket transactions follow the same account-level rules. The current limits are shown in your wallet after you log in.
Bank Transfer requests are reviewed against the verification status on your account. Check the wallet section for current requirements.
Not every part of your experience on 678bg is governed by the same rule. Some areas — your account, your transactions, the games you play — sit fully inside these terms. Others, such as third-party payment networks or external links, operate under their own separate conditions. Understanding the boundary helps you know where to raise a concern and how it will be handled.
Your login, account security settings, session behaviour and profile details are fully covered by these terms. Any action taken on your account is bound by the obligations set out here.
Deposits and withdrawals via bKash, Rocket and Bank Transfer are within scope. The exact processing rules are shown on the transaction page inside your account dashboard.
The games available in the lobby — slots, live casino tables and sports markets — are provided under these terms. Game-specific rules are shown inside each title before play begins.
External payment networks, device operating systems and any linked third-party sites are not controlled by 678bg. Their own terms apply once you leave our platform or interact with a third-party service directly.
These terms are not just obligations — they also set out the concrete things you can do to manage your own account. You have the right to review your transaction history, correct your registered account details, ask us a question about any term, and request support when something is unclear or disputed. Each of these actions has a specific path inside your account or through our support channel. To review your records, open the transaction history section after login — every deposit, withdrawal and game session is logged there. If any personal detail on your account is incorrect, you can update it through the account settings page; if the change touches your verification status, follow the instructions shown on that page. To raise a question about these terms or a specific transaction, use the support contact path described in the section below. We aim to acknowledge every query and respond with a specific answer, not a template reply.
Your full transaction log is in the account dashboard after login. Filter by date or payment method to find a specific deposit or withdrawal.
Update your name, contact number or wallet information in account settings. Verification-sensitive changes follow the steps shown on that page.
Any question about a clause in these terms can be sent directly to our support team. Use the contact path shown in the support section of this page.
If a transaction does not match your records, open a support query before any external process. We need the transaction reference shown in your account history.
If something in these terms is unclear or you need to raise a concern about your account, there are three ways to contact us. Choose the channel that works for your situation — a quick question about a payment suits live chat, while a formal account dispute should go through email so there is a written record both sides can refer to.
Open the chat widget from any page on the site. This is the fastest route for questions about wallet limits, account access or a term you want clarified quickly.
Send a message to our support address for account disputes, formal term queries or anything that needs a written response. Include your account reference and the relevant transaction ID.
The help section inside your account dashboard covers common questions about these terms, payment rules and account verification steps — check there first before raising a new query.
We keep your account data and transaction records according to the retention rules described in our privacy policy, which sits alongside these terms. Your account is secured at login; any suspicious access attempt is flagged and you will see a prompt to verify before proceeding. Cookies used on the site are explained in our cookie notice — you can manage your preferences through the link shown in the site footer. If we update these terms, the revised version replaces the previous one on this page and the effective date is updated; continued use of your account after that date constitutes acceptance. If you disagree with a change, you should stop using the account and contact support to discuss your options before the change takes effect.
We keep account and transaction records for as long as required by applicable rules and our internal retention schedule. The specific periods are set out in the privacy policy linked in the footer.
Cookies support your login session and site performance. You can review and adjust your cookie preferences at any time through the preference link in the site footer.
Unusual login activity triggers an additional verification step before access is granted. If you think your account has been accessed without your permission, contact support immediately and follow the steps shown on the security page.
When these terms change, the updated version is published on this page with a revised effective date. If you want to request a clarification before the change takes effect, reach out through the support paths listed above.
Below are the questions we receive most often about these terms. If your question is not here, use the live chat or email path described in the support section above.
Yes. Every payment channel available on your account — bKash, Rocket and Bank Transfer — is covered by these terms. Each channel also has its own limits and verification steps, which are shown in your wallet section after login.
We publish the updated version on this page with a new effective date. Continuing to use your account after that date means you accept the revised terms. If you disagree, contact support before the change takes effect to discuss your choices.
Access depends on the laws that apply in your location and the eligible regions we serve. We do not confirm availability for every area. It is your responsibility to check whether using this platform is permitted under your local law before opening or continuing to use an account.
Open a support query through live chat or email and include the transaction reference from your account history. We ask that you contact us before starting any external process, as the terms require an internal review first.
Deposit and withdrawal limits for bKash, Rocket and Bank Transfer are shown inside your account wallet section after you log in. The current state of your limits is always reflected there, not on this public page.
Send a request through the email support path listed in the support section of this page. Include your account reference. We will confirm the steps needed to complete the closure and advise on any pending transactions that need to be resolved first.