678bg Privacy Policy: How We Handle Your Account Data
At 678bg, the information you share with us — your account details, transaction records linked to bKash, Rocket or Bank Transfer, and device activity — is handled with clear, documented practices. This policy explains exactly what we collect, why we collect it, and what choices you have. Access to this platform depends on your local law and eligible regions.
Account data clarity
bKash & Rocket transaction records
Your right to review
Contact path for data queries
POLICY SCOPE DETAIL
What This Policy Covers and How It Applies to You
This privacy policy applies to every interaction you have with 678bg — from the moment you open an account to each session you start on a mobile or desktop browser. We collect the information you provide at registration: your name, contact details, and the payment method you choose, whether that is bKash, Rocket, or Bank Transfer. We also collect session data automatically — device type, browser identifiers, and the pages you visit within the lobby. This data is used to operate your account, process transactions, and maintain the security of your wallet and session history. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors — such as the networks that handle bKash and Rocket transfers — is limited to what those processors need to complete a transaction. Retention periods apply: account data is held for as long as your account remains active and for a period afterwards in line with applicable record-keeping obligations. The exact retention window depends on regulatory requirements in your eligible region. If you have questions about what data we hold, see the contact section below.
bKash
Transaction references from bKash payments are stored in your account wallet history. We share only the minimum data needed to process and verify each transaction.
Rocket
Rocket transfer records are retained in your account ledger. Access to these records is available through your account dashboard after login.
Bank Transfer
Bank Transfer activity is logged with your account and kept in line with applicable financial record-keeping requirements for your eligible region.
INSIDE VS OUTSIDE
Where This Policy Applies and Where It Does Not
Not every part of your online activity falls under this policy. Understanding the boundary helps you know which data practices apply directly to 678bg and which are governed by other parties. The four areas below define that boundary clearly so you can make informed choices about your account and the services connected to it.
Account Access
Everything that happens when you log in, browse the lobby, or update your account profile falls inside this policy. We control and are responsible for how that data is collected and stored.
Transactions
Deposits and withdrawals processed via bKash, Rocket, or Bank Transfer involve third-party payment processors. Their own data practices apply once a transaction leaves our system. We share only what is needed.
Site Content
Game content delivered by studios in our lobby — including titles from Microgaming, Pragmatic Play, CQ9, and Bigtime Gaming — may involve those studios receiving session data. Their privacy terms govern their own data use.
Third-Party Services
Links or embedded services that navigate you away from 678bg are outside the scope of this policy. We do not control external sites and recommend you review their policies separately before sharing any personal details.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
You have concrete options when it comes to the data we hold on you. Reviewing your records is the first step: your account dashboard shows your transaction history, including bKash, Rocket, and Bank Transfer activity, along with session logs. If any detail — your registered name, contact number, or linked payment method — is incorrect, you can update it directly in account settings or raise a correction request through our support channel. Want to know exactly what personal data we hold? You can submit a data query to our support team and we will confirm the categories of information stored against your account. If you wish to close your account and request deletion of your data, that process starts by contacting support; we will explain which records we are required to retain and for how long based on applicable obligations in your eligible region. Every request is handled through a documented process — we do not require you to repeat yourself across multiple channels.
Review Your Records
Log in and open your account dashboard to see transaction history and session activity. The current state of your wallet and records is shown there in real time.
Correct Account Details
Update your name, contact details, or linked payment method in account settings. If a field cannot be edited directly, raise a correction request through support.
Submit a Data Query
Contact support to ask what personal data we hold on your account. We will confirm the data categories and provide the information within a reasonable timeframe.
Request Account Closure
If you want to close your account, contact support to start the process. We will explain which records must be retained under applicable rules and handle your request in order.
REACH THE RIGHT TEAM
How to Contact Us About This Privacy Policy
Questions about this policy — what data we hold, how long we keep it, or how to correct something — go to our support team. We have set up dedicated paths so your privacy query reaches the right person without being routed through general customer queues. Use the contact method that works for you; all paths below are monitored for policy-related requests specifically.
Live Chat Support
Open the live chat from any page in your account to raise a privacy query. Describe your question or account data concern and our team will respond directly.
Email Contact
Send your privacy or data-related question to our support email address, available in the contact section of your account. Include your registered account identifier so we can locate your records.
Account Dashboard Route
Some data requests — like reviewing transaction records or updating contact details — can be started directly in your account dashboard without needing to contact support first.
HOW WE HANDLE DATA
Our Data Handling and Account Security Practices
Handling your data carefully is not an optional extra — it is part of how the account system works. When you use 678bg, your session runs over an encrypted connection. Account credentials are stored in hashed form; we do not hold your password in plain text. Cookies are used on the site to maintain your session state and remember your preferences across visits — you can manage cookie preferences through your browser settings, though disabling certain cookies may affect how your account session behaves. Data we collect is not used for purposes beyond operating your account, processing transactions, and improving the reliability of the platform for your region. If our data handling practices change in a way that affects you, we will update this policy and note the change date at the top of this page. We encourage you to check this page periodically.
Encrypted Connections
Your account session and transaction data travel over an encrypted connection. This applies whether you access 678bg via a mobile browser or desktop, covering bKash and Rocket transaction flows.
Cookie Management
We use cookies to keep your session active and store your preferences. You can adjust cookie settings in your browser. Blocking functional cookies may affect session continuity across devices.
Data Retention
We keep your account data for as long as your account is active and for a period afterwards required by applicable rules in your eligible region. When retention periods end, data is deleted or anonymised.
Policy Updates
When this policy changes, the revision date at the top of this page is updated. Material changes that affect your rights are communicated through your account notification centre after login.
COMMON POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
The questions below cover what real account holders ask us most often about how their data is managed. If your question is not answered here, contact support through live chat or email and we will respond directly.
What personal data does 678bg collect when I open an account?
We collect the details you provide at registration — name, contact number, and email — along with the payment method you choose, such as bKash, Rocket, or Bank Transfer. We also collect device and session data automatically when you use the platform. All collection is covered by this policy.
Can I see all the data 678bg holds on my account?
Yes. Your account dashboard shows transaction records and session history. For a full picture of all personal data categories we hold, submit a data query to our support team by email or live chat. We will confirm what is stored against your account.
Does 678bg share my data with bKash or Rocket when I make a payment?
We share only the transaction data that the payment processor needs to complete your transfer — not your full account profile. bKash and Rocket operate under their own privacy terms for data they receive through the payment flow. Their practices are separate from this policy.
How long does 678bg keep my account data after I close my account?
Retention periods after account closure depend on applicable record-keeping rules in your eligible region. We will explain the specific periods when you submit a closure request. Data that is no longer required under those rules is deleted or anonymised at the end of the retention window.
How do I correct a mistake in my account details under this policy?
Open account settings to update your contact details or registered name. If a field is locked and cannot be edited directly, contact support via live chat or email. Include your account identifier so the team can locate and correct the relevant record without delay.
Does this privacy policy apply if I access 678bg from Bangladesh?
This policy covers your use of the 678bg platform. Whether you can access the platform at all depends on your local law and eligible region. We recommend confirming that access is lawful in your location before using the service. The policy itself is not a statement of legal availability in any specific jurisdiction.
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