Mobile / App
This page answers every money question you will have on 678bg — how to add funds, how to request a payout, which local payment methods are connected, and where each transaction lives inside your account. We support bKash, Rocket, and Bank Transfer as our active payment rails for Bangladesh. Each one sits in the cashier section of your account, reachable after you log in on any device.
Putting money into your 678bg account starts in the cashier, which you open from the menu after login. We accept bKash, Rocket, and Bank Transfer — choose the one you already use for everyday transactions in Bangladesh. Each method shows its own minimum and maximum deposit range right there on the screen; enter an amount within those limits before you confirm. For bKash and Rocket, the cashier generates a reference or merchant number that you use to complete the transfer from your mobile wallet. For Bank Transfer, the cashier displays the receiving account details.
Go to the account menu after login and select the deposit option. The cashier opens with your available payment methods listed — bKash, Rocket, and Bank Transfer are shown here.
Select bKash, Rocket, or Bank Transfer. The cashier will display the minimum and maximum amounts for that method. Review these limits before entering your deposit amount.
Type in your deposit amount and confirm. For mobile wallets, you receive a merchant number or reference. For Bank Transfer, the cashier shows the receiving account details to use in your bank app.
Finish the payment inside your bKash, Rocket or bank app using the reference provided. Once matched, the amount is added straight to your wallet balance, visible in your account dashboard.
When you want to move your balance back to your wallet or bank account, open the withdrawal section inside the 678bg cashier. The same three methods — bKash, Rocket, and Bank Transfer — are available for payouts, subject to your account verification status. This matters: if your account has not yet completed identity verification, withdrawals may be held until that step is done. Assuming your account is verified, select your preferred method and enter the amount you want to withdraw.
Log in and go to the cashier. Select the withdrawal tab. Your current available balance is shown here. Make sure your account verification is complete before you proceed — the system will flag it if not.
Select bKash, Rocket, or Bank Transfer. The cashier displays the registered wallet number or bank account for that method. Verify the details match your own account before entering the withdrawal amount.
Type the amount within the limits shown. Submit your request. The system logs it immediately and the status updates to pending in your transaction history — you can track progress there at any point.
The current state of your withdrawal is shown in the transaction history section of your account dashboard after login. If the status does not update within your expected window, contact support with your reference number.
Account verification on 678bg protects your balance — it makes sure only you can request withdrawals and update payment details. When prompted, the documents panel inside account settings tells you exactly which documents are needed at that stage. Verification typically covers proof of identity and confirmation that the wallet or bank account registered to your profile belongs to you. Completing this step is what unlocks withdrawal requests and removes any account-level holds. It is a one-time process: once your account is verified, the status stays active unless you update your payment details later.
Log in and go to account settings. The documents panel lists the items currently required for your account tier. Follow the instructions shown there — the panel updates once each document is reviewed.
Upload a clear copy of the identity document requested. The panel specifies accepted formats. Use a current, valid document — expired IDs will be flagged and you will be asked to resubmit.
If your payout method is bKash or Rocket, we may ask you to confirm wallet ownership at this stage. The cashier or documents panel will indicate exactly what confirmation is needed.
Once documents are reviewed, your account verification status updates inside account settings. Withdrawal requests become available from that point. If you have questions, the support channel handles verification queries directly.
Every deposit and withdrawal you make on 678bg generates a transaction record in your account history. Cross-checking that record against your bKash, Rocket, or bank statement is the fastest way to confirm a payment landed correctly — or to identify exactly where to start if something does not match. Your account history shows a status label for each transaction, a timestamp, the method used, and the reference number assigned when the transaction was initiated.
Every cashier transaction produces a unique reference number at the moment you confirm. This number appears in your 678bg transaction history and should also appear in your bKash, Rocket, or bank transfer record. It is the single most important detail to keep for any follow-up query.
Each transaction in your account history carries a status: pending, processing, completed, or failed. A completed status means the amount has been applied to your balance or dispatched to your wallet. A pending label means the payment network has not confirmed the match yet. Do not submit a second transaction while one is pending.
The transaction history section inside your account dashboard logs every cashier action in order. You can filter by date or method to find a specific entry. This is the source of truth for your 678bg balance movements — not the cashier home screen, which shows only current balance.
Save the confirmation screen or message from your bKash, Rocket, or bank app after every transfer. That record contains the timestamp and amount from your wallet's side. Paired with the 678bg reference number, it gives support everything needed to investigate a delayed or unmatched transaction.
Account and payment security on 678bg works across several layers — from the domain you connect through to the wallet details stored against your profile. None of these steps are visible in normal use, but knowing they exist helps you recognise when something is off and what to do about it. The four points below cover the checks we run and the steps you control on your side.
Always access 678bg through 678bg. The padlock icon in your browser address bar confirms an encrypted connection is active. If the domain looks different or the padlock is missing, do not enter your login details — contact support before proceeding.
We verify account holder identity before enabling full withdrawal access. This step confirms the person operating the account is the registered owner. Documents submitted through the account settings panel are reviewed by our team — not automated without human review.
Your bKash, Rocket, or Bank Transfer details registered in the cashier must belong to you personally. We do not process withdrawals to a wallet or account registered in a different name. This rule protects your balance from unauthorised payout requests.
If you notice a transaction you did not initiate, an unrecognised login, or a balance discrepancy, reach out to our support channel immediately with your account reference and transaction details. The support team handles account security queries directly and can place a hold on your account while an issue is investigated.
connects your account to the payment methods Bangladesh players use every day. Each method is available inside the cashier section of your account after login. Minimum and maximum amounts for each method are shown in real time when you select it — check those figures before you enter an amount. Availability of specific methods may depend on your account region and local eligibility.
Add funds or request withdrawals using your bKash mobile wallet. The cashier provides a merchant number for deposits and confirms your registered bKash number for withdrawals.
Rocket mobile wallet deposits and withdrawals are available in the cashier. Select Rocket, follow the reference number instructions, and complete the transfer inside your Rocket app.
Direct bank transfers are supported for both deposits and withdrawals. The cashier displays the receiving account details for deposits and confirms your registered bank account number for payouts.
The questions below cover the situations that come up most often when managing money on 678bg — from choosing a method at the cashier to understanding what happens when a transaction takes longer than expected.
The cashier inside your 678bg account shows bKash, Rocket, and Bank Transfer as deposit options. Select the one you use for everyday transactions in Bangladesh, then follow the reference number or account details shown to complete the transfer.
Once the system matches your transfer to the reference number generated in the cashier, the amount is added to your wallet balance. The current state of any pending deposit is shown in your account transaction history after login — refresh that page if you are waiting.
Minimum and maximum withdrawal amounts are shown in real time inside the cashier when you select your payout method. These figures are account-specific and may vary by method, so check the cashier screen rather than relying on a fixed number.
A pending status means the payment network has logged the request but not yet dispatched the funds. This is normal. If the status does not move to completed within your expected window, contact support with your reference number and they will investigate directly.
Yes. Withdrawal access is linked to your account verification status. The documents panel inside account settings shows exactly what is required for your account. Complete that step once and your withdrawal access stays active unless you update your registered payment details.
First, check your 678bg transaction history for the reference number and its current status label. Then check your bKash app for the outgoing transfer confirmation. If both show completed but your 678bg balance has not updated, contact support with both reference numbers and the transfer timestamp.